Manjit Singh, owner of Driver Hire’s Enfield office, is a finalist in the 2013 ‘bfa Franchisee of the Year’ awards. He’s one of four contenders in the ‘Best Customer Service’ category.
Manjit purchased his Driver Hire franchise in 2007 at the start of the recession. In challenging economic circumstances he and his-five person team’s commitment to world class service has enabled the business to go from strength to strength.
“It’s great to have our efforts recognised by external judges,” says Manjit. “Our formula for success is clearly working. Right now we’re the busiest we’ve been for the last five years and heading towards new record turnover figures.”
Commenting on Manjit’s nomination, Brian Smart, bfa Director General added: “Every year we are excited by the quality of entrants for the bfa HSBC ‘Franchisee of the Year Awards’ and this year is no exception. The finalists are from a range of sectors, championing their expertise and successes in many aspects of franchising. They have shown extraordinary levels of entrepreneurialism, commitment and drive which we were thrilled to hear about and which made this year’s selection process very challenging.”