Best letting agents in the UK announced
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Ten offices with the UK’s leading letting agents Martin & Co have been shortlisted in this years Estate & Letting Agent Awards. The “top 10” office shortlisted reflects the UK coverage of the franchised network and includes: Harrogate, York, Wirral South (North region); Worcester, Telford, Norwich, Bedford (Central region); Kensington & Chelsea (Greater London); Oxford and Milton Keynes (Southern region).The results of the competition are determined by research carried out amongst customers who are asked a series of questions about the service they have received from their agent. Over 30,000 questionnaires were sent out to customers during the competition. There were 9 Regional Categories – Northern Ireland, Scotland, Wales, North, Central, South West, Southern, South East and London.
Sales & Marketing Director Mark Burdge commenting on the office entries said, “Franchise owners work hard to develop good working relationships with their landlords. It is important for us to gain feedback from our clients and this event is the ideal opportunity for this.”
“This is the first entry for all the offices shortlisted from Martin & Co, so this a great achievement and the network has also been shortlisted for “The Best Lettings Chain” award so good news indeed,” added Mark.
The awards ceremony will take place in London on 8th April. Phil Spencer, media personality and journalist who is perhaps best known as a co presenter on Channel 4’s Location, Location and Re-location, Re-location will be presenting the awards.
Commenting on the awards, Phil said: “This is the 6th year of the Estate Agent and Letting Agent Awards and I’ve increasingly enjoyed being part of the celebrations on each occasion. It’s fantastic to see agents getting the credit they deserve after all the negative press they receive. Throughout the property industry there is a constant need to improve customer service and these awards go along way to help agents focus on keeping clients happy. He adds “After all the most powerful marketing tool for Agents is word of mouth so customer satisfaction is key.”
The sponsors of the 2009 event include Globrix, PSC, RICS, Estate Agent Today and The London Paper and the Awards are organised by Awards for Business Ltd.
