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About Us
History2002 marked the inception of The No Letting Go business in South East London and over the past five years the business has grown to become a successful and reputable enterprise, with an enviable reputation.
".....as well as the high standard of reports, No Letting Go have consistently demonstrated thier friendly, professional and flexible approach...." Martin & Co, Kent
In 2006 Nick Lyons and Adrian Perrett, who share a proven track record in the property and franchise markets, spotted the potential to roll out the No Letting Go proposition as a national brand, offering the same quality service and professionalism which had become the hallmark of the original business, across the country. Our mission for No Letting Go is "to become the inventory business of choice for the UK's landlords and letting agents"
Training and Support

The training
The No Letting Go inventory management training is the most comprehensive in the market today. Our key objectives are to both send our franchisees out to the market with technical knowledge but also with sound business knowledge. We also offer a mentoring programme to ensure that every opportunity is given to be successful.
Our training not only focuses on the delivery and management of the condition of a property prior, during and after a tenancy, but also on a wider understanding of the lettings business, so relevant to the role.
Our training is split into both business training and technical training.
Business Training
The business training focuses on goal setting, planning, lead generation, selling techniques, marketing, team recruitment and overall business management.
These sessions also go into depth the processes and systems for running the business, as well as looking at plans going forward for your business.
Technical Training
Inventories and their implications
- Tenancy deposit schemes
- purpose of an inventory
- inventories and Tenancy Deposit Protection Legislation
- preparation, compilation, structure and content of an Inventory
- Quantifying condition and quality
- Photography
- Negligence/Supply of Goods and Services Act 1982
Check in procedures
- Arrangement of check in appointment with Agent/Landlord/Tenant
- Procedures and amendments
- Meter Readings – Gas/Electricity/Water/Oil Tanks
- Key management
- Signing of Declaration
- Paperwork management
Check out procedures
- Arrangements for meeting Tenants and/or Landlord
- Preparation – What equipment is needed
- Procedures to ensure accurate reporting
- Tenants ‘tricks’ – concealing damage, leaving furniture/appliances etc
- Recording damage, missing items, cleanliness issues, gardens
- Photography
- Dealing with Tenant’s Objections
- Meter Readings
- Key management
- Compilation of report
Tenancy Agreements
- Assured Shorthold Tenancies/High Rent Tenancies/Company Lets
- Landlord Obligations
- Tenant Obligations
- Guarantors Obligations
- Notice Periods for Landlord & Tenants
- Tenant’s financial liabilities for late vacation
- Tenancy Deposit Protection
- Safety Regulations
- Furniture & Furnishing Regulations 1988
- Gas Safety Regulations 1994/Electrical Safety Regulations 1994
- Duty of Care in respect of Safety Regulations
Financial Information
FinancialsWe expect a franchise to turnover in excess of £150k per year and a return of over 50% gross margin. We are looking for our business owners to grow their territories and greatly increase their business turnovers.
Call us now for the cost of a franchise and available territories.
Are you for us?

Best people for the best job
Because we demand such taxing high standards from our people, we operate a stringent and exclusive recruitment process. Our teams are carefully selected to ensure we consistently appoint high calibre, proficient personnel representative of our quality client base.
All of our Inventory Clerks are required to attend the No Letting Go comprehensive in-house training programme designed to equip them with the required in-depth understanding of both the lettings and property inventory sectors. This training is followed up with practical hands-on shadowing of a qualified and experienced No Letting Go agent in the field to gain further experience and direct mentoring.
Territories/Locations
TerritoriesArea are gaining a great deal of interest since our franchise launch in 2007. Call Tony Mundella or Nick Lyons for details on whether your area is available. Move now or miss out.