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About Us
Shopper Anonymous originally began in Australia and New Zealand before a new division was set up in 2005 in the UK.
Shopper Anonymous specialise in giving feedback to clients about their customer service in order to help them improve their profitability and sustainability. The style of feedback is both unique and motivating and has been a proven success to hundreds of organisations.
Many different types of organisations and businesses use the service and demand is high. Clients range from solicitors, supermarkets, coffee shops, bakeries, security companies, opticians, whole towns and cities, hardware stores, hotels, restaurants, adventure parks, tourist attractions, music stores, pharmacies, and numerous website businesses.
The franchise offers the opportunity to expand this service into other areas throughout the UK using the Shopper Anonymous proven international business model and systems.
What is Mystery Shopping?
Mystery Shopping is a successful proven business strategy used by organisations across the world. It is a tool, which ensures that a business continually monitors and improves its service thereby keeping customer loyalty and encouraging new business.
“Shopper Anonymous offers a unique response tool that ensures that our clients receive feedback, which is not only 100% reliable but also helps managers to coach and train their staff in the work place in order to improve skill levels,” says Jonathan Winchester, Managing Director of Shopper Anonymous.
Shopper Anonymous has conducted more than 100,000 mystery shops in both Australasia and the UK.
Training and Support
Be a part of a leading internationally successful mystery shopping company!
With excellent business acumen and successful careers in the training field, you will be joining a fast paced, unique, forward-looking organisation capable of taking you to new levels.
Contracts have been won across the country and the franchise network will form an intrinsic part of servicing this demand through a more productive regional approach.
Full training will be provided and this will cover key areas including a two week detailed overview of the office and web based mystery shopper systems, meeting existing clients and undertaking your own mystery shops! This will provide you with all the essential skills, knowledge and confidence to take this service to your own protected geographical territory.
After onsite training, you will be supported through a comprehensive operations manual which contains all the essential information you need to succeed as well as telephone support and regular meetings. Our dedicated marketing and PR department will also be on hand to assist you on your planned launch campaign.
Financial Information
There is the potential to turn over £120,000 by year 2 from your initial investment of just £35,000…
The Shopper Anonymous franchise costs just £35,000 including all your initial training and detailed operations manual.
“We have established strategic alliances with commercial partners to enhance our proposition and ultimately win more customers for our growing franchise network. This combined with the leads you will achieve yourself will create a balanced business right from the start,” explains Jonathan.
You will become part of the Shopper Anonymous team that provides exemplary service to all our clients ensuring that you have a business that is fun, enjoyable and above all profitable, thus providing you with a good return on investment early on.
Are you for us?
Interested in business sustainability and exemplary service?
We are looking for individuals that have an interest in helping businesses to achieve an excellent level of service so that they can improve their operations and systems to benefit their customers and themselves. Helping them to achieve long term sustainability within their sector is a top priority and with the current economic climate this will become even more pertinent.
Good presentation skills are essential as this is a key element in the development of the franchise. If you enjoy variety, have good management skills and are interested in working with lots of different types of businesses in order to help them improve then this is the franchise for you.
A Shopper Anonymous franchise is an excellent opportunity for anyone looking to run their own professional business that focuses on long-term client relationships.
“If you are an independent retailer you should engage Shopper Anonymous to mystery shop your business. The style of feedback is excellent as it not only gives us third party, non-emotional feedback but the report helps our managers coach their staff. Since we have implemented their program the feedback has driven us to make numerous improvements to our business. Shopper Anonymous also have a unique understanding of the worldwide independent supermarket sector, which we have found very beneficial. Definitely a good business decision for Jempsons."
Andrew and Stephen Jempson, Jempson’s Peasmarsh : http://www.jempsons.com
Territories/Locations
There are 25 identified franchise zones that we wish to fill
“We will initially be looking to fill the 25 key locations throughout the UK that present huge opportunities for our business,” comments Jonathan Winchester.
Franchisees will be able to benefit enormously from the experience of the Shopper Anonymous team in identifying excellent potential geographical locations for mystery shopping. It is anticipated that demand for the 25 franchise zones will be high.
The Shopper Anonymous head office resides in Sussex. This is an established business and trading successfully. For more information about this franchise opportunity, just click on the link below to request an information pack.