
Cartridge World history
What we do and why
Training and Support
What the franchisees say
The ideal Cartridge World franchisee
Your investment
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CARTRIDGE WORLD – the market-leading retailer of refilled and remanufactured printer cartridges

Cartridge World franchisees benefit from a number of advantages:
- Part of the largest retailer of refilled and remanufactured printer cartridges.
- A strong, established brand in over 60 countries, with nearly 300 outlets in the UK.
- An initial five weeks of thorough training.
- Ongoing technical support and business development assistance.
- National marketing and PR.
- Potential turnover in excess of £300,000 pa, and gross profit over 60%.
Cartridge World history
Cartridge World was launched in Australia in 1988, and now operates in over 60 countries. It was established in the UK in 2001 where it now has a network of nearly 300 outlets with a support team based in Harrogate. There are plenty of opportunities to open new franchise operations as well as several re-sale options throughout the UK.
What we do and why
Cartridge World can refill almost any inkjet or laser cartridge. The end result is a high-quality product offering substantial cost savings compared to the original manufacturer's replacement.
As well as the cost savings, there is no compromise on quality, and by refilling or remanufacturing printer cartridges, Cartridge World provides an environmentally-friendly alternative to throwing used cartridges into landfill.
With demand for business services increasing, business customers benefit from a free collection and delivery service - allowing their staff to concentrate on what they do best rather than picking up office supplies.
Training and Support
Cartridge World franchisees are all committed to building their own
business around provision of the very best customer service.
New franchisees undergo five weeks' intensive training. This begins with three weeks at the Franchise Support Centre in Harrogate followed by a week in a Cartridge World training store. Upon opening, a member of the Technical Support Team will spend the first week in store with the new franchisee.
Franchisees have a detailed operations manual and ongoing technical assistance via the Technical Support Helpline. A dedicated Business Development Manager provides the assurance that assistance is always on hand to help with purchasing and stock control, administration, bookkeeping, marketing and anything else required.
With a network of stores across the UK, there is invaluable support provided by fellow franchisees. Coming from a wide variety of backgrounds, franchisees bring varied experience to the Cartridge World family and are always ready to share their knowledge.
What the franchisees say
Ashley Smith opened his franchise in Rotherham in June 2003, and
in 2008 was named Cartridge World Franchisee of the Year.
He says: "If you're thinking of investing in a franchise, my recommendation would be ‘go for it!' Cartridge World is superb, saving customers' money, effort and time. Emphasis on the best possible customer service has made a real difference.
"Increasingly the
environmentally-friendly
aspect of refilling rather than sending cartridges to
landfill is bringing in new customers.
Consumers don't want to send anything to landfill if there's an
alternative. Cartridge World is the
alternative."
As the office services sector continues to expand, customers are demanding cost-effectiveness, quality and environmental benefits. This explains why Cartridge World franchises are booming. If you're committed to building a business for yourself but not by yourself, then Cartridge World can work for you too.
Hugh and Alex bought Hereford in February 2008 "With both consumers and businesses feeling the credit crunch, Cartridge World can now prove it is recession proof. This is an opportunity to begin conversations with people who wouldn't necessarily have gone looking for a cost-effective alternative but virtually every customer who comes through our door is delighted at the money they are saving. And delighted customers tell their friends and spread the word.
"There was one main reason why we bought Cartridge World Hereford - the numbers worked. If you're looking to operate your own business, that has to be the best advertisement possible."
The ideal Cartridge World franchisee
Cartridge World franchisees are primarily people who want a business, not a self-employed job. They come from many different walks of life, but each and every one shows the drive and commitment to grow a successful business.
Cartridge World franchisees are, above all, personable. They enjoy working with people, whether that's building relationships with a wide range of customers, or developing a team of employees. A determination to deliver the very best customer service is at the core of the most successful Cartridge World franchises.
Your investment
The franchise fee is £29,950 + VAT. Franchisees will also require a working capital.