We are looking for individuals that have an interest in helping businesses to achieve an excellent level of service so that they can improve their operations and systems to benefit their customers and themselves. Helping them to achieve long term sustainability within their sector is a top priority and with the current economic climate this will become even more pertinent.
Good presentation skills are essential as this is a key element in the development of the franchise. If you enjoy variety, have good management skills and are interested in working with lots of different types of businesses in order to help them improve then this is the franchise for you.
Shopper Anonymous originally began in Australia and New Zealand before a new division was set up in 2005 in the UK.
Shopper Anonymous specialise in giving feedback to clients about their customer service in order to help them improve their profitability and sustainability. The style of feedback is both unique and motivating and has been a proven success to hundreds of organisations.
Many different types of organisations and businesses use the service and demand is high. Clients range from solicitors, supermarkets, coffee shops, bakeries, security companies, opticians, whole towns and cities, hardware stores, hotels, restaurants, adventure parks, tourist attractions, music stores, pharmacies, and numerous website businesses.
The franchise offers the opportunity to expand this service into other areas throughout the UK using the Shopper Anonymous proven international business model and systems.
What is Mystery Shopping?
Mystery Shopping is a successful proven business strategy used by organisations across the world. It is a tool, which ensures that a business continually monitors and improves its service thereby keeping customer loyalty and encouraging new business.
“Shopper Anonymous offers a unique response tool that ensures that our clients receive feedback, which is not only 100% reliable but also helps managers to coach and train their staff in the work place in order to improve skill levels,” says Jonathan Winchester, Managing Director of Shopper Anonymous.
Shopper Anonymous has conducted more than 100,000 mystery shops in both Australasia and the UK.
